1964 published in the Harvard business Review by David Mayer and Herbert Greenberg. The authors who studied 7000 salespeople, foundTWO KEY CHARACTERISTICS AMONG TOP PERFORMERS:
EMPATHY
EGO DRIVE
Empathy refers to the ability to understand the prospect’s feelings. That knowledge can be used to make a successful presentation.
Ego Drive refers to a special need to conquer, which motivates the top achiever to close the sale.
They also found that
CREATIVITY played a central role. They concluded that due to lack of creativity and outdated sales training, many salespeople are actually held back from achieving their potential.
Dr. Sidney Lecker, who taught psychiatry at Yale University, focused on the planning and performance of successful people in business and politics. He identified
EIGHT ABILITIES LEADING TO HIGH PERFORMANCE (HP):
- High-performance people know what they want and reject any activities which might distract them from their goal.
- HP people develop macro attention to deal with giant undertakings, but at the same time, efficiently solve small day-to-day problems.
- HP people have the power of contrary thinking and can operate almost independently of what is happening in their environments. They can create a success environment.
- HP people can tolerate ambiguity and uncertainty. They can deal with confused situations that others would fell from.
- HP successful people set a winning pace in the marathon of life and thus avoid burn-out, “hitting the wall”, and other stress-related problems.
- They manage their emotions successfully and have all the characteristics of sound emotional health.
- They know how to use other people to get ahead: how
to delegate, how to network with other high-performance
people, and how to work co-operatively.
- HP people understand and know how to use principles of human communication.
Work is their favorite hobby!!! They try to talk to almost everyone at events and parties. They are open-minded. Have few prejudices or preconceived notions, and are practical. Rarely take a day off – are sick. Almost unlimited attention span when they are doing something they enjoy.
High performers are: able to transcend previous levels of performance.
Avoid comfort zones where others get stuck.
Guided by internal goals.
Solve problems rather than place blame.
Take risks after examining the worst consequences of an action.
They mentally rehearse events.
Honor your favorite Anthropomaximologist™ for helping someone else Reach and Become all that they can be. Honor DOING GOOD.